Terms of service
Last updated: 11 November 2026
These terms apply to services sold by Brightstep Tech Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA ("we"). A service's own website may add terms for that service.
Orders and prices
The price is shown before you pay. Each order is a single payment. We start work when payment is received.
What we do
We print and post documents you give us, and we prepare reports from public records. We are not a law firm and do not give legal advice. You are responsible for the content you send, for the addresses you give us, and for any deadline that applies to you.
Delivery
Mail is handed to Royal Mail or USPS, which deliver it. We cannot guarantee a delivery date. Where a service includes tracking, we send you the tracking number.
What you may not send
No threats, harassment, fraud, or anything unlawful. We may refuse and refund such an order.
Refunds
See the refund policy.
Liability
If we fail to perform an order, our liability is limited to the amount you paid for it, except where the law does not allow such a limit. Your legal rights as a consumer are not affected.
Law
These terms are governed by the laws of the State of Delaware, USA. Consumers keep the protection of the mandatory laws of their home country.